Shipping Policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days after payment is received. You will receive a confirmation email once your order has been dispatched.
Shipping Methods & Delivery We use reliable courier services to deliver your order safely. Delivery times vary depending on your location:
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Local deliveries: 2–5 business days
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Regional deliveries: 5–7 business days
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Remote areas: 7–10 business days
Please note that delivery times are estimates and may be affected by factors beyond our control (such as courier delays, public holidays, or extreme weather).
Shipping Costs Shipping fees are calculated at checkout based on your location and order size. Free shipping may apply to promotional offers or orders above a certain value.
Order Tracking Once your order has shipped, you will receive a tracking number via email. You can use this number to follow your parcel’s progress online.
International Shipping At this stage, we only ship within South Africa. International shipping options may be added in the future.
Damaged or Lost Packages If your order arrives damaged or does not arrive within the expected timeframe, please contact us immediately. We will work with the courier to resolve the issue and ensure you receive your products.